WHO ARE WE?

Axis Travel Centre: “When professional advice and quality service matter most”
Since 1978 , Axis Travel Centre has invested heavily in strong product knowledge, accreditation’s, employing and continually training new human staff to deliver to our clients the best solutions, options with quantifiable and guaranteed travel arrangements . After over 42 consecutive successful years, we think we have seen most of what life has to offer. We have assisted-and continue to assist – clients through both joyous and disastrous situations, through worldwide Covid-19 critical issues, strikes, restricted war zones, personal travel escapes, evacuations, unforeseen emergencies , the collapse of airlines, agencies, cruises and supplier s financial collapses whilst advising media and consumers about complex travel industry conditions, disturbing website scams and rescuing stranded travelers!

Verbatim TESTIMONIALS, >Click here

Read our Axis Travel newsletter, we call our NEWSGETTER.  Travel industry articles that usually you cannot source, with what we are doing as an Agency and unique Travel deals. CLICK HERE.

We have been honoured via our travel industry and business community with over 39 Awards and Accolades since 1978 , which provides some validation in what we have done and continue to do. The intangible elements of time , civility and the simple human personal touch are elements that no computer, no anonymous toll free phone number or website or inexperienced person can ever emulate or give you a credit slip back to you.

Over 39 AWARDS AND ACCOLADES.

Since 2016 and even from December 2020,  we remain the only Travel Agency in South Australia offering ,for free, within our “SECURITY UMBRELLA ” © Protection Package the worldwide SAFI Airline Insurance, [Scheduled Airline Failure Insurance], in case of Airline financial collapse. NO AIRLINE OR AGENCY in South Australia has this protection. Conditions apply. All airtickets must be booked, paid and issued by Axis Travel Centre to have this free protection in place, allowing refunds , less a small service fee.

The list of SAFI protected Airlines can change. A list is here but always ask us if in doubt.

We make a simple promise of delivering personal attention to all travel bookings, be they personal, group or corporate to people who value both their and our time and our mature intellectual property whilst respecting our expert advice and professional services offerred.

Our exclusive SECURITY UMBRELLA includes the SAFI Airline Insurance, [Scheduled Airline Failure Insurance] inclusion, FREE to our clients.

To compare us even more against other Agents or Airlines etc etc , CHECKLIST

  

A Media quote, worth considering : When to  use or not use a Travel Agent ?

 “If a travel agent cannot add “true value” to the travel equation for a client, then the client should reconsider using that travel agent and that travel agent should not exist.

This added “true value” should never be solely price based. This “true value”  can be as  simple as the inclusion of intangible qualities such as who you are doing business with, their reputation, their skillsets, their agency securities or the ability of that travel agent to  offer viable travel or advice options or the physical delivery of travel components that suit or exceed what a client originally wanted .

Add to this the realistic benefits of saving a client’s time and money plus reducing stress levels with the travel advisors ability to “ deconfuse the confusion”©  whilst explaining complex conditions then this amounts to materialistic proof of just how a quality, professional travel agent advisor can add  “true value” to the overall travel equation” © MN1978

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PRIORITY PORTFOLIO TRAVEL™©-by INVITATION ONLY.

Being a past member of the American Express Travel Network for over 30 years and winner of every available American Express International Travel Agency and Management award available worldwide, we use this AMEX foundation in also focusing on Titanium, Centurion, Platinum, Gold and VIP clients who expect and do receive the highest level of dedicated meticulous expert advice and professionalism.

This is a rare quality these days, so within Axis Travel Centre a separate client database called “PRIORITY PORTFOLIO TRAVEL” ™© is managed by travel Industry veteran Max Najar via an Invitation Only procedure.

For all clients , we excel in methodical planning of Itineraries, mature advice from Travel Industry accredited professionals who use their expansive toolkit of skills, experience and training to efficiently and effectively complete a simple travel booking or spend extra time to construct complex but chronologically logical travel itineraries, whilst giving clients relevant travel options.

With a client database that achieves “over 83% of clients from repeat clients or new client referrals” ,we spend far less money and time on marketing , but re Invest this time and money into ongoing staff training, Insurance policy protections to protect clients monies and ultimately delivering “better than expected” travel components and “nice surprises” to our clients.

Axis Travel Centre: “When professional advice and quality service matter most” 

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