Clients who book travel through Axis Travel Centre are given protections under our unique “SECURITY UMBRELLA” ©* Protection Package


This package includes  protection of  Professional Indemnity Insurance plus our adherence to legal standards required via our accreditations with ATIA-AFTA, ATAS, CLIA, ETG and CRUISECO ,complimented with over 47 years of expertise and experience Any bookings not made via Axis Travel Centre but via another Agency, Airline, Hotelier, Operator, Cruise, website or any other source are not protected by our SECURITY UMBRELLA©* protection package.

PLEASE NOTE: Our free SECURITY UMBRELLA© protection package is not a replacement for full comprehensive Travel insurance.

 Do I need a comprehensive Travel Insurance policy?

Yes. You still need a separate comprehensive travel insurance policy.

We are qualified to quote from the Insurers that we use, using our decades of claims experiences, to allow you to make an informed choice.

It remains your choice to compare and decide upon the best policy for yourself and family, after reading each relevant PDS (Product Disclosure Statement). We do suggest not to purchase inferior or cheap insurance nor rely of the purported “free” credit card policies. In our experience , the ability for an Insurer to quickly respond to you and pay claims is more important than a policy cost, especially if emergencies erupt or if there is a major health scare, an evacuation or a travel supplier collapses.

 What is the best way to pay for to protect overall travel bookings? *

Using a credit/charge card for travel we book remains the best choice (even if a Merchant fee applies!) as this may allow you the ability to ask your card provider to “chargeback” what you paid, if they allow this.*Airline, supplier and Axis fees and conditions apply to all bookings made.

What guarantees or monitoring levels are there with Axis Travel Centre ?
Nobody can give any traveller 100% protection of all monies paid.
Axis Travel Centre works within Australian and International industry codes , and we use our privy industry contacts and information services via IATA, AFTA, ATAS, ABTA, ASTA, TAANZ, ASATA and multiple Government departments to “sense” who may be having financial difficulties and we will advise you that we either do not recommend or will not book an Airline or supplier . We try and not get clouded by marketing hype and gimmicks. Our professional advice and placement of your monies with your travel plans are important elements that we prefer not to compromise.


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